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RoyaleClub technical assistance

Security of personal documents

We believe that any form of personal information you share with us is stored with absolute caution. This is why we make sure your documentation is encrypted as soon as you leave your computer, using the SSL (Secure Sockets Layer) security mechanism. This ensures that your documents cannot be intercepted when sent to us.

Account reactivation
To reactivate your account, please contact Live Support.

Closing the account
To close your account, please contact Live Support

Change password
To change your password, please contact Live Support

Account verification
Pursuant to the Rules of gambling at a distance / online, we are required to verify the identity and age of our customers, to ensure that no games are played by minors (under 18 years). Please note that without verifying your account, you may not place any bets or play at any Casino game. As well as for the verification of the withdrawal request.
To verify your account, please contact Live Support.

Technical problems, complaints, various requests or interest in cooperation
For any technical problems, complaints, requests on your part or interest in cooperating with RoyaleClub, please do not hesitate to contact Live Support.